Clinical Supervisor Ambulatory Practices (RN)

Clinical Supervisor Ambulatory Practices (RN)
Job ID
Greenfield, Massachusetts
Full/Part Time
Org Marketing Statement
Like any organization, it's the people that make the difference- Are you ready for the challenge?
Do You Know Who We Are?
We are Baystate Health- one of the largest health care systems in New England with over 11,500 employees, five hospitals and over 60 medical practices!
Baystate Health is an integrated health care delivery system serving a population of nearly 1 million people in western Massachusetts. Baystate Health has been named a _Top 100 Integrated Healthcare Network_ for ten consecutive years by Verispan, a national research company. For the second time, Baystate Medical Center has been named a Magnet? hospital for excellence in nursing services and has been recognized as a _Top 15 Health System in the US_ by Truven? Healthcare Analytics.
As a comprehensive health care system, we have been nationally recognized for our quality care and a great place to work. Baystate Medical Center has been designated as a Magnet Hospital for excellence in nursing services by the American Nurses Credentialing Center (ANCC) and was named one of America's Best Hospitals by U.S. News and World Report. We are growing, offering room for a progressive career.
Baystate Franklin Medical Center
Baystate Franklin Medical Center (BFMC) in Greenfield, MA, is a 93-bed acute care community hospital. BFMC serves the Northern Tier of northwestern Massachusetts. Our top priority is giving the Greenfield area the clinical excellence, advanced technology, neighborly warmth and convenience of a community hospital, combined with access to Baystate Medical Center, Springfield, MA.
Clinical Supervisor Ambulatory Practices (RN)
The role of leaders at Baystate Health is, first and foremost to, work ?Together to Deliver a Higher State of Caring? for our diverse patients, community and staff.
Baystate Leaders are expected to act as dynamic stewards of the organization and to engage people in meaningful work that calls on each person to contribute what they do best in order to ensure organizational success. It is especially important that our leaders act in a way that demonstrates compassion, inclusiveness and raising the standard of excellence.
Baystate Health is committed to the development and growth of its leaders and expects that its leaders, in turn, are committed to their own development and growth as well as that of all employees. Baystate Leaders continuously develop the competencies that better enable them to envision purpose, engage people and execute productively, thus allowing us to fulfill our mission and achieve our vision of transforming Healthcare.
_Envisioning Strategy:_ Communicate a compelling vision of the organization?s future and effectively translate that into Divisional/Departmental and Individual goals.
_Engaging People:_ Recruit, develop and position people utilizing their strengths. Create and promote an inclusive environment in which people are actively engaged, included and inspired to do their best to continuously improve individual and organizational effectiveness.
_Executing to Achieve Results:_ Implement complex plans to achieve results through others with creative and sustainable solutions.
Managing the clinical practice environment from a "Patient First" perspective, the Clinical Supervisor effectively administers applicable policies and procedures, ensures that practice operations are in compliance with required standards and utilizes available resources within budgetary constraints. The incumbent handles a broad range of day-to-day operational activities, including supervision of clinical staff, actively participates in quality and service improvement, serves on departmental and interdepartmental committees and keeps practice management apprised of the practice's clinical issues and concerns.
Reporting to the Practice Manager, the Clinical Supervisor serves as the nursing expert for the assigned site(s). The incumbent identifies and implements educational and developmental opportunities for staff, convenes nursing meetings/huddles, develops nursing policies and procedures, oversees clinical staffing and schedules, and provides guidance to management on nursing issues and concerns. This role serves as member of the site leadership.
The Clinical Supervisor is responsible for interpreting and applying BH personnel policies and procedures. The incumbent demonstrates leadership skills which foster a collaborative, team-based environment and coordinates all issues related to personnel management and staff development including hiring, training, performance management and evaluations for clinical staff including MAs, LPNs and RNs.
+ Develops and maintains clinical operations policies and procedures to ensure quality patient care and service. Introduces strategies, tactics and training to improve the patient experience.
+ Participates in the recruitment an retention of a qualified, high functioning, clinical workforce focused on "putting patients first." Evaluates clinical staff and offers coaching,guidance and development opportunities to assist staff in functioning at the top end of their job descriptions. In collaboration with the manager,conducts and implements performance management activities. Participates and assists in Seeks to heighten staff engagement.
+ Serves as the nursing expert for the assigned site(s). Identifies and implements educational and developmental opportunities for staff, convenes nursing meetings/huddles, develops outpatient nursing policies and procedures, oversees clinical staffing and schedules, and provides guidance to management on nursing issues and concerns. Leads the development of nursing workflows that improve efficiency and patient-centered care.
+ Provides ongoing leadership in the areas of quality and service improvement, access and patient satisfaction. Takes action to help ensure attainment of BMP standards for access, patient satisfaction and quality and metrics.
+ Associates in Nursing
+ 5 years of nursing experience and attainment of level III ambulatory nurse or external hire with 5 years of nursing experience and demonstrated skills of level III as evaluated by hiring manager and/or clinical staff.Bachelor?s preferred
+ Excellent verbal, written communication and interpersonal skills .Ability to work in partnership with physicians and other clinicians. Good analytical skills. Comfortable working with data and metrics. Familiarity with Microsoft Office.
+ MA RN license
+ Ambulatory Nursing Certification preferred
Equal Employment Opportunity
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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