Director of Customer Service

Director of Customer Service- Greenfield, MA
Argotec is a leading manufacturer of high performance thermoplastic film and sheet. We are seeking a full time Director of Customer Service to join our growing organization.
Duties will include managing the overall activities, procedures/policies and personnel of the customer service-in side sales function. Additional responsibilities include monitoring production schedules, facilitate demand forecasts, oversee customer issues, and developing and monitoring customer service metrics.
Successful candidates will have a Bachelor's degree and a minimum of 5 years related experience in customer service. Experience in a manufacturing environment is preferable. To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Manufacturing software; Spreadsheet software and Word Processing software.
We offer a state of art, climate controlled working environment, challenging work, room for advancement, competitive wages, and a comprehensive benefits package. To learn more about us, visit our website at www.argotec.com.
Don't wait too long to apply for this fantastic opportunity with a growing company!

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